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Jade Miller's avatar

As always, pure gold in Leanne’s articles.

Love this part:

…micro-moments add up to macro-impressions...

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Leanne Hughes's avatar

Oh, thanks, Jade! And yes, we're constantly signalling which is equal parts great AND terrifying haha. But a microphone made me memorable? So good!

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Leanne Hughes's avatar

Ken, we are, so big high fives to you. Btw, I LOVED your article. Can we give it up for bag hooks in bathrooms?! Yes, it's the tiny details that make a huge difference.

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Ken Burgin's avatar

Yes! A female friend told me this years ago, and it has always stuck in my mind. Similar is towel hooks behind doors in hotel bathrooms...

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